Complaint 🛠️

If the goods have a defect, you have the right to free defect removal, either by delivering new goods without defects or by repairing the goods, according to your choice. You do not have the right to choose the method of defect removal if the method of defect removal chosen by you would be impossible or disproportionately expensive compared to the other method. More information can be found in the Terms of Service.

If you wish to assert your right arising from liability for defects, you can do so preferably by contacting us at the e-mail address contact@mattcha.store or via the contact form: