Refund Policy 📦
If you have the right to withdraw from the contract and wish to do so, you can do so by means of a unilateral legal act that you deliver to us, preferably by filling out the sample withdrawal form and sending it to the email address contact@mattcha.store or through the order details in your user account.
Withdrawal from a concluded contract cancels the contract from the beginning, and the parties are obliged to return everything they provided based on the canceled contract. Withdrawal from the main contract also cancels the dependent gift contract. The right to withdraw from the contract can be exercised under the conditions set out in the Terms and Conditions, or if so provided by legal regulations.
Withdrawal from the Contract
Addressee:
Jiří Martinec,
with registered office at Karla Hynka Máchy 736/7, 500 02 Hradec Králové, Czech Republic
ID No. 10725652
I/We hereby announce *) that I/we hereby withdraw *) from the contract for the purchase of the following goods *) / for the provision of the following services *):
Order Number (optional, for faster processing of the request):
Date of Order *) / Date of Receipt *):
Name and Surname of the Consumer(s):
Address of the Consumer(s):
Date:
Signature of the Consumer(s) (only if this form is sent on paper):
(*) Delete as appropriate or fill in the details.
Instruction
Withdrawal from a concluded contract cancels the contract from the beginning, and the parties are obliged to return everything they provided based on the canceled contract. Withdrawal from the main contract also cancels the dependent gift contract. The right to withdraw from the contract can be exercised under the conditions set out in the Terms and Conditions, or if so provided by legal regulations.